Atty. Michele Shuster
Michele is a founding partner of Mac Murray & Shuster, where she brings extensive experience in working with clients of all sizes involved in highly regulated industries. She has established a solid record of representing clients in consumer protection matters before state attorneys general, the FTC, and FCC, in addition to conducting regulatory compliance audits and providing counsel on advertising and privacy issues.
Consumer Law Attorney · Serving New Albany, OH · 33+ Years Experience
Profile Summary
About Michele Shuster at a Glance
Michele Shuster is a consumer attorney based in New Albany, Ohio, practicing at Mac Murray & Shuster LLP. They have 33+ years of legal experience, licensed to practice since 1993. Admitted to practice in Ohio (1993). Educated at Golden Gate University (—, 1993) and University of Cincinnati (—, 1989). Recognitions include Best Lawyers in America — Consumer Law (2026), Best Lawyers in America — Additional Areas of Practice: (2026), and Best Lawyers in America — Administrative / Regulatory Law (2026). Serves clients in New Albany, OH and the surrounding metropolitan area.
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About Michele Shuster
- Michele is a founding partner of Mac Murray & Shuster, where she brings extensive experience in working with clients of all sizes involved in highly regulated industries
- She has established a solid record of representing clients in consumer protection matters before state attorneys general, the FTC, and FCC, in addition to conducting regulatory compliance audits and providing counsel on advertising and privacy issues
- A trusted advisor to leading industry associations, Michele served for 12 years as General Counsel to the Professional Associations for Customer Engagement (PACE), where she also helped create and oversee its Self-Regulatory Organization
- With her depth of experience related to TCPA compliance, she was an integral part of PACE’s successful challenge to the FCC’s 2015 TCPA Declaratory Ruling, resulting in the landmark decision in ACA vs
- FCC that overturned TCPA interpretations, as well as Facebook v
- Duguid, which redefined the application of the TCPA
- She has an exceptional foundation in U.S. privacy and is accredited as both a Certified Information Privacy Professional (CIPP/US) through the International Association of Privacy Professionals (IAPP) and Customer Engagement Compliance Professional (CECP) through PACE
- Previously, Michele served as Chief of the Ohio Attorney General’s Consumer Protection Section, where she was instrumental in creating Ohio’s Do Not Call and other prominent telemarketing laws
- Michele is a highly sought-after national speaker on consumer protection matters, frequently addressing state and federal government agencies and serving as keynote presenter to leading industry groups
- She has written and presented extensively on the TCPA and other telemarketing regulations
- Michele is rated AV Preeminent by Martindale-Hubbell and has been recognized for her professional achievements by Best Lawyers® and Ohio Super Lawyers®, among other professional and industry organizations
- A past president of the Ohio Women’s Bar Association, she is a powerful advocate for women in law, and is a member of the National Association of Minority & Women Owned Law Firms (NAMWOLF)
Practice Areas Explained
Michele Shuster's Areas of Legal Practice
Each practice area below reflects the types of cases Michele Shuster handles, with a practical overview of what that area of law involves and how it may apply to your situation in New Albany.
Consumer Protection in New Albany
Consumer protection attorneys for fraud, lemon law, debt harassment, and deceptive trade practices.
Michele Shuster is one of 50,226 consumer attorneys indexed nationally. Browse consumer attorneys in Ohio →
Jurisdictional Context
Why Local Counsel Matters in New Albany
Practicing law in Ohio. Legal matters in Ohio are governed by state-specific rules of civil and criminal procedure, statutes of limitations, and substantive law. Cases originating in New Albany are typically filed in the local municipal court or the appropriate Ohio state district court, depending on subject matter and amount in controversy. An attorney licensed in Ohio brings working knowledge of local procedural deadlines, judicial practices in this venue, and the substantive law that applies to cases brought here. Out-of-state attorneys generally cannot represent clients in Ohio courts without local counsel or pro hac vice admission.
New Albany Courts and Legal Process
Choosing a New Albany-based attorney means your counsel already knows the local docketing timelines, preferred filing formats, and how individual judges typically rule on procedural motions — details that only come from practicing in this jurisdiction day after day. That local familiarity can translate to better strategy, faster filings, and fewer costly surprises.
Looking for additional Ohio attorneys? Browse all attorneys in New Albany or all attorneys in Ohio.
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Professional Profile
Why Clients in New Albany Choose Michele Shuster
Selecting an attorney is one of the most consequential decisions you can make when a legal matter arises. Below are the core qualities that distinguish Michele Shuster's practice in the field of consumer.
Decade-Tested Legal Experience
Michele Shuster brings 33+ years of hands-on legal practice — enough to have navigated the recurring fact patterns, procedural traps, and negotiation dynamics that shape case outcomes.
Focused Consumer Practice
Concentrating on consumer means Michele Shuster's knowledge of relevant statutes, case law, and procedural nuances stays current — unlike generalist practices that spread attention across unrelated fields.
Local Presence in New Albany
A New Albany-based practice means Michele Shuster attends hearings in the same courthouses, knows the local clerks, and understands the unwritten scheduling norms that affect every case filed here.
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