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Can I sue the airlines for pain and suffering for no-show return ticket cancellation?
Anonymous3 views3 answers
Recently I and my wife had a horrifying and emotionally traumatizing experience with United airlines flights. Because of a death in the family, my wife traveled to original destination in an earlier flight and her ticket was voided due to a no-show. We were not informed about the clause of voiding the ticket due to this. The return tickets were confirmed twice and both these times, tickets were confirmed. On the night of return travel, we were tossed around at the airport by United displaying the most disgusting and unprofessional customer service ever. They said due to a no-show on first travel, my wife's return ticket was nulled. On top of that, we were charged $250 for reinstating the ticket. We almost missed the return flight. Can we sue United airlines for pain and suffering?
Christian K. Lassen IIPersonal Injury LawyerPhiladelphia, PA ·
I'm sorry to hear about your bad experience. You should contact United and raise a stink, and you should be able to get someone to comp you a new ticket. Good luck.
Lars A. LundeenPersonal Injury LawyerRutland, VT ·
What you have is a contract dispute with United Airlines. Breach of contract claims do not provide, as a general rule, for any compensation for pain and suffering.
I suggest that you contact the airline's consumer relations Department and discuss the situation in a reasonable way and request that they reverse the charge or in some other way compensate you for your inconvenience.
Legal Disclaimer:
If this information has been helpful, please indicate below.
Mr. Lundeen is licensed to practice law in Florida and Vermont. The response herein is not legal advice and does not create an attorney/client relationship. The response is in the form of legal education and is intended to provide general information about the matter within the question. Oftentimes the question does not include significant and important facts and timelines that, if known, could significantly change the reply and make it unsuitable. Mr. Lundeen strongly advises the questioner to confer with an attorney in your state in order to ensure proper advice is received.
It sounds like you had a really bad experience and the circumstances make it more traumatic. In a situation such as yours, it is best to work with customer relations to have the matter resolved. In addition to receiving reimbursement of your expenses incurred, you should also expect some sort of comp ticket for future flights. Best of luck to you.
