I originally replaced this part paid $344 back on 2010 good for 2 years.It broke down call the place they send a man out replaces the part and charges me almost $500.Telling me they took over the company and are not responsible for their warranty.I questioned the price of the part which was told it sold for $240.With no heat and he already had the part installed I agreed to pay.Because I was also told it needed another part for almost $500.But I would get it for $320 because of the work done so far.Come to find out both parts could be purchased for $325.with shipping.I feel I was lied to and cheated.I have the contract in writing for $320 and they say it's no good.Also the contract I signed they have a different persons named written done .What should I do.
The new company may, or may not, be responsible for the warranty obligation, depending on how they took over the old company. No way to tell without knowing more about it. If he did not quote you an estimate before installing the part, it could be a scam. And using a different name too, the whole story sounds fraudulent. There is a link below to an legal Guide that explains what fraud is and that may help you. Also every state has a Udap law that makes it illegal for a business to do anything that is deceptive or unfair to a consumer and that sounds like it would apply to what happened to you too. You need to talk to a local Consumer Law attorney near you who deals with your specific kind of case. For a Free Online 50 State National List of Consumer Law Lawyers, click on this link (http://www.ohiolemonlaw.com/ocll-site/ocll-locate_local.shtml) and find one near you (lawyers don’t pay to get listed here and most of them are members of the only national association for Consumer Law lawyers, NACA.net). You can also look for one here on under the Find a Lawyer tab. Or you can call your local attorney's Bar Association and ask for a referral to a Consumer Law attorney near you. But act quickly because for every legal right you have, there is only a limited amount of time to actually file a lawsuit in court or your rights expire (it's called the statute of limitations), so don't waste your time getting to a Consumer Law attorney and finding out what your rights are. If this answer was helpful, please give a “Vote UP” review below. And be sure to indicate the best answer to your question so we can all be sure we are being helpful. Thanks for asking and Good Luck. Ron Burdge, www.BurdgeLaw.com
Did a business treat you unfairly? See what your Udap rights are to protect yourself, click here
http://www.attorneyqna.com/legal-guides/ugc/the-unfair-and-deceptive-acts-law-can-protect-consumers-from-dishonest-merchants
For a Free Online 50 State National List of Consumer Law Lawyers, click here
http://www.ohiolemonlaw.com/ocll-site/ocll-locate_local.shtml
Click here to see what your state law says is unfair and deceptive and what your legal rights are
http://www.nclc.org/images/pdf/udap/analysis-state-summaries.pdf
Read this free online Legal Guide, What is Fraud?
http://www.attorneyqna.com/legal-guides/ugc/what-is-fraud-1
Each state has its own warranty laws on top of federal warranty law. NY's atty general's office is fairly active in protecting consumers as is its office of consumer affairs. Between those agencies and a consumer protection atty you should be able to get some help.
Find someone qualified here:
http://www.naca.net
