Tenant accusing maintenance crew of stealing.

Many times people unknowingly lose items; whether by forgetting that they moved it from the TV or it could have fallen and is not in view, etc. This is a common issue with maid services (accusations of theft). Lawsuits require proof of the alleged wrongdoing and the resulting damage. Credibility of the witnesses and the parties are also part of the factors for a case. It's always possible the tenant will find the item in an obscure location and drop it. Otherwise, issuing a denial with the facts is something you can do. If the tenant brings a lawsuit, go to trial with witnesses of your worker's 1.5 yrs of entering apartments with no complaints and other proof of his/her trustworthiness. The tenant will have to prove their claim. Get an attorney if there is a lawsuit though.