Are there any laws in California allowing cancellation of a cell phone contract after the carrier's 14 day return policy?

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Anonymous Nov 22, 2012 Business Contracts 2 views 3 answers

I recently switched cell phone carriers from T-Mobile to Sprint. Sadly, the coverage in my area is terrible with Sprint and I now want to go back. There is a 14 day return policy but by the time I decided to switch back, it was already ~20 days into the contract. There were a lot of mentions online to a so called "wireless bill of rights" which mandates a 30 day cancellation however Sprint repeatedly denied the law's existence and stated that their 14 day return policy was final. After over 2 hours arguing, I gave up and tried their steps to "fix" my phone which didn't help at all. Now I'm about ~45 days into the contract looking for a way out without paying the $350 ETF. Speaking to T-Mobile today, they informed my of a 90 day CA buyer's remorse law. Does that exist? What are my options?

Attorney Answers

Neil Pedersen

Neil Pedersen · Jun 15, 2026

No, but please take a look at this web article on this issue. There are some creative solutions suggested therein. http://gigaom.com/2008/08/03/ditching-your-cell-phone-contract/ Good luck to you.

0 upvotes

Scott Kaufman

Scott Kaufman · Jun 15, 2026

Have T Mobile give you the citation to it and then you will know if it exists.

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Eric Jerome GoldTrusts AttorneyCalabasas, CACA licensed

Eric Jerome GoldTrusts AttorneyCalabasas, CACA licensed · Jun 15, 2026

I agree that you should contact T-Mobile and ask them to provide you with the authority for the 90 Day Remorse Law. I doubt that they will be able to provide it. That being said, the article provided by Mr. Pedersen is interesting and worth a shot.

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