Class Action Lawsuit against Elance.com
Elance.com suspends accounts and then deletes them without an explanation as to why. Furthermore, these accounts have funds available to withdraw. Elance also suspends accounts for weeks at a time and continues to charge monthly subscription fees. Customer support never answers questions directly and you will often receive many customer support representatives replying the same auto generated responses. Although the amount of money owed is relatively small in comparison to the cost to bring them to court, it is about the emergence of this $6B dollar industry and how online freelancer's rights are being waived. Is there a case. What are my options?